How it should work

Personal Assistant

Virtual Personal Assistant services help business owners, executives, and entrepreneurs outsource time-consuming tasks, saving them time and money they can use to run their business.

The key difference between a “solopreneur” (someone who is the only person in their business) and a business owner is a team!

Whether you hire a single Virtual Assistant or you build an entire team of virtual staff, outsourcing to remote team members can have a significant impact on your productivity and the growth of your business.

Here are some of the main duties a Personal Virtual Assistant can perform and help your business reach new heights:

Personal Assistant

  • Email Management/Filtering
  • Setting up Autoresponders (Aweber, Mailchimp)
  • Booking appointments with clients
  • Following up with clients/customers (sending thank you and other reminder emails)
  • Receptionist duties (answering occasional calls)
  • Calendar Management
  • File Management (organising files using Dropbox etc)
  • Database building (eg. updating email or contact lists on your CRM)
  • Research on certain topics for blogposts, newsletters or others
  • Personal errands (purchasing gifts for loved ones / family members online)
  • Hotel and Flight Booking
  • Transcription (transcribing voicemail, video or audio, podcasts etc.)
  • Taking down minutes of meetings
  • Creating basic reports (reports on weekly tasks, deliverables, sales)
  • Preparing Slideshows (Powerpoint Presentations)
  • Liaison between you and other team members
  • Recruitment (source for other team members like writers or graphic artists)
  • Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)
  • Manage and update Social Media Accounts
  • Manage your Blog (Basic WordPress Skills)
  • Publish posts on your Blog (content you provided)
  • Filter and reply to comments on your blog
  • Answering support tickets (with the use of Zendesk)
  • Blog commenting (to increase links to your site)
  • Participating in discussion forums or message boards (more promotion!)

"Making a customer experience investment should not be considered a business cost, but a sales opportunity. The pennies that go into developing a better customer experience will come back to you ten times over in sales"

International Pricing Guide