How it should work

Human Resource

Are you a busy entrepreneur or a recruiting partner in an employment agency without enough time to deal with time-consuming Human Resource administration and other similar duties?

Good news:

Handling Human Resource responsibilities online, via phone or video conferencing in your company is among a vast array of tasks you could outsource to a competent Virtual Assistant.

Virtual assistants help businesses in different types of industries by lifting a massive amount of workload involved in running a business. You can have them do various tasks, like managing your social media, handle your accounting, answer emails, and many more.

The key difference between a “solopreneur” (someone who is the only person in their business) and a business owner is a team!

Whether you hire a single Virtual Assistant or you build an entire team of virtual staff, outsourcing to remote team members can have a significant impact on your productivity and the growth of your business.

Here are some of the main duties a Human Resource Virtual Assistant can perform and help your business reach new heights:

HR (for employers)

Administration and HR transactional processes

  • Accurately carry out HR transactional processes, such as change of contractual arrangements and applications for family friendly leave.

Manage the end to end recruitment process

  • Support managers with their use of the e-recruitment system
  • Complete HR related tasks during the recruitment process, such as issuing feedback to candidates
  • Manage the administration of pre-employment checks and the on-boarding process
  • Support the wider HR Operations team when required

Skills

  • Good educational background, good standard of written and spoken English essential
  • Computer literate, familiarity with Microsoft Office applications
  • Able to demonstrate attention to detail
  • Able to work flexibly on routine tasks
  • Good communication and interpersonal skills
  • Able to work collaboratively as part of a team and proactive in offering assistance to colleagues

HR (for recruiting agencies)

Tasks (but not limited to)

  • Responding to general HR queries from both employees and managers.
  • Taking personal ownership for resolving issues, but escalating where appropriate to an HRBP or member of the senior HR team
  • Updating employee records on the payroll system
  • Raising Purchase Orders for the department
  • Carrying out any other duties as required to assist in the smooth running of the HR department
  • Assisting with the recruitment process; interview scheduling, CV screening, liaising with candidates & producing offer paperwork
  • Updating absence records and filing absence paperwork

Skills

  • Good educational background, good standard of written and spoken English essential
  • Computer literate, familiarity with Microsoft Office applications
  • Able to demonstrate attention to detail
  • Able to work flexibly on routine tasks
  • Good communication and interpersonal skills
  • Able to work collaboratively as part of a team and proactive in offering assistance to colleagues

"Making a customer experience investment should not be considered a business cost, but a sales opportunity. The pennies that go into developing a better customer experience will come back to you ten times over in sales"

International Pricing Guide