As hoteliers (hotels, serviced apartments & bed and breakfasts operators) and travel management consultancies (including travel agents) are getting busier more than ever. Between managing the day-to-day operations, trying to find additional revenue source ensuring that the hotel remains profitable and constantly monitoring what the competition is doing, 24 hours is definitely not enough to accomplish everything and not get burnt out. Especially trying to deal with our online presence such as TripAdvisor, Facebook, Twitter & OTA’s!
This is where outsourcing comes in. As much as we all want to pretend that we’re super humans who can do everything on our own, it’s just not sustainable to manage your hotel this way. You need to expand your team. However, hiring additional staff can sometimes be expensive.
Additionally, more often than not, virtual assistants live in different parts of the world. You can use this to your advantage and have them work on some tasks while you sleep, basically turning your business into a 24/7 operation! However, you can also have them work on your time zone and be on your beck and call at any time of the day.
Virtual assistants help businesses in different types of industries by lifting a massive amount of workload involved in running a business. You can have them do various tasks, like managing your social media, handle your accounting, answer emails, and many more.
The key difference between a “solopreneur” (someone who is the only person in their business) and a business owner is a team!
Whether you hire a single Virtual Assistant or you build an entire team of virtual staff, outsourcing to remote team members can have a significant impact on your productivity and the growth of your business.
Here are some of the main duties a Hospitality Virtual Assistant can perform and help your business reach new heights: